While Big Companies Ignore Small Towns, We Make Them Our Priority
The personal service and responsiveness you can’t get from 1-800 numbers or distant distributors.
When you need answers, guidance, or on-site support for your playground equipment project, we’re
here. As Illinois’ dedicated commercial playground equipment supplier, we are centrally located in Christian county allowing us to rapidly respond to our customers.
The Problem with Other Playground Companies
Major Manufacturers
Focus only on $200k+ projects
Small towns “aren’t worth the time”
Protected territories with quota pressure
Must hit big numbers
Unresponsive after the sale
Good luck getting return calls
Geographic bias
“We’ve never heard of your town”
Marketing gimmicks
“50% off” of inflated prices
Online/Warehouse Companies
Never see your actual site
“Send us a picture” problem-solving
Different person every call
Explain your project repeatedly
No installation support
You’re on your own
No surfacing guidance
Critical safety requirements ignored
Zero local presence
When problems arise, you’re stuck
Real Customer Stories: Why They Switch to Us
“We Made a Big Mistake Going with Them Instead of You…”
The Situation: A customer chose our competitor after an impressive presentation with all the bells and whistles.
What Went Wrong: One month later, the customer emailed us: “We made a big mistake. We went with them instead of you, and we’re just not getting any responses. We’re trying to prepare the site, and we got what we consider incomplete directions. We don’t know how to follow what the company wants, and we just can’t get answers.”
The Fear: “We’re afraid the company’s going to show up to put up the equipment and they’re going to say, ‘Well, you’re not ready. We are going on to the next one and we’ll be back in two months.'”
The Lesson: Pretty presentations don’t help when you actually need support.
The $425,000 Project That Competitors Lost
The Call: An architect called Dale about a major school project.
Why the Switch: “Yeah, I’m not using that other company ever again because they’re not responsive. On another job, the same thing – when the customer has questions, tough, we might get to you, we may not.”
The Result: A $425,000 project handed over because the big company couldn’t be bothered with follow-up service.
Molanda’s Advantage: The project was half an hour from where we live. Local relationships and family connections in the community made the difference.
Why Local Matters for Playground Equipment Projects
When searching for “playground equipment near me” or “commercial playground equipment Illinois,” many buyers don’t realize that choosing a local playground equipment dealer makes all the difference. Whether you need swing sets, slides, climbing equipment, or complete playground structures, local suppliers provide advantages that distant companies simply cannot match.
The Molanda Difference
📍 Truly Local Service
Response within 24 hours, local contractor relationships, face-to-face service
📞 Direct Access to Decision Makers
You get Dale or Andy – people who know your project inside and out. No repeating your story to different people every time.
🤝 We’ll Attend Your Committee Meetings
We’ll explain everything directly to your decision makers instead of you having to be the middle person.
💰 No Project Too Small
We’ll drive across the state for any size project because we focus on your success, not our quota.
When You Need Help, How Long Do You Wait?
With Big Companies
📞 Call 1-800 number and wait on hold
🤷 Explain your project to someone who’s never heard of you
📝 They’ll “look into it and get back to you”
⏰ Maybe hear back in a week (if at all)
🔄 Repeat process with different person next call
With Molanda
📞 Call Dale directly: (217) 855-5477
✅ He’ll learn your project details personally
🚗 Prompt site visit if needed
💬 Real answers, not “I’ll have to check”
🤝 Same person, every conversation
Trusted by Regional Engineers & Architects
One engineer was working with a playground equipment from an out of state distributor for the exact same
commercial playground equipment. When we explained that we live locally, sell the same brand, and can
be on-site when problems arise, his response was immediate: if we could get close to their price, he’d go
with us.
The Results: Four to five major projects from one engineering firm alone, all because local presence
trumps distant pricing.
We Specialize in Towns Others Won’t Serve
Population 1,100? Perfect.
When competitors see small-town leads for playground equipment projects, they often dismiss them
immediately. They look at the population and decide it’s not worth their time.
Experience the Local Difference
See Why Illinois Communities Choose Local Playground Equipment Expertise Over Distant Call Centers
- We understand small-town budgets and timelines
- We know rural logistics and installation challenges
- We speak your language, not corporate jargon
- We build relationships, not just transactions
Ready to experience what local service really means?
We’re not in business to take orders and sell you steel and plastic. We want to help you plan and select the right equipment for your project.